Emergency NOISE June 2020       Corona Virus Update: 29th June 2020

Dear Friend. We hope that you are keeping safe and well. Although our office is still closed, some staff are working part-time to undertake key tasks to ensure we can continue our important work once we can re-open.

Meanwhile, our fantastic team of volunteers (made up of individuals and groups, as well as volunteers from Lions, HealthWatch, Age UK, Alzheimers Society, and NCC) continues to to keep in contact with our vulnerable service users. Thank you as always to them all.

Some of our phone service volunteers are starting to return to work, so may not be able to continue to give their time to calling our clients. We are grateful for their valuable support and wish them well. If you would like us to allocate another volunteer to keep calling you, please let us know using the contact details in point 4 below and we will arrange this as soon as we can. Thank you.

  1. For emergency support, telephone the Local Authority on 01670 536400‚Äč

  2. For help with things like transport to your GP, essential shopping, etc., please call the Northumberland Community Response team on 01670 620015

  3. If your matter is not urgent and someone is already contacting you (e.g. as part of a group or you already have someone assigned to you) please contact them

  4. If you do not already have someone contacting you and would like us to arrange this, please phone NCBA (01670 514316) or email Barry Frost at barry.frost@ncba.org.uk. We have tried to call every single one of our clients we have a phone number for, so if you haven't heard from us it could be because we do not have your current contact details. Please do get in touch to let us know.

Please look after yourself and make sure you follow the Government Advice.

We will be back as soon as we are able to. From the Team at Northumberland County Blind Association

In the mean time, please check out the following:

'Sunflower Lanyard Scheme': "A discreet way for people with hidden disabilities to show they need extra support or just a little more time"


You may also find the following contacts useful:

  • RNIB 0303 123 9999

  • Gateshead sight service: 0191 4785959

  • Calibre audio: 01296 432 339

  • Optima Low Vision Services: 01803 864218 sales@optimalowvision.co.uk

  • Optelec Enhanced Vision: 080 80908090

  • Cobolt Systems: 01493 700172 sales@cobolt.co.uk

  • Northumberland community response hub: 01670 620015 (9-6 x7)

  • Guide dogs Newcastle: 0345 1430220 www.guidedogs.otg.uk/covid19

  • BID Services: 01670 293150

Our volunteers have passed on to us some information that may be useful:

  • Optelec, Optima and Cobolt are offering online shopping for LVA's

  • RNIB have batteries for talking products in their online shop

  • Cobolt offer a talking watch replacement battery service if your watch can be sent to them (address on their website).

Keep safe!

Find out about our projects

Our projects

In 2013, NCBA received £495,924 from the Big Lottery Reaching Communities fund. This terrific sum will help NCBA fund its voluntary services and further develop its information service for five years. Find out more about how we are putting our funding to good use, with our Key Communications project.

Access our resources

Access our resources

Our Resource Centre has a wide range of low-vision aids and other equipment for demonstration, some of which can be given out on loan.
Our facilities include a specially-adapted kitchen suitable for rehabilitation use for teaching kitchen skills to visually-impaired people. 

Get Involved

Get Involved

Volunteering for NCBA is a very rewarding experience, knowing you are making a real difference in supporting blind or partially-sighted people living in Northumberland.
You will be supported by our experienced Volunteer Co-ordinator, who will ensure that you are comfortable with your commitment.

Latest News More News

The Joiners Arms in Morpeth have named NCBA as their Charity of the Year for 2020.

Our thanks go to Grant and all his staff and customers.